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1. Acceptance of Terms

By accessing and using Cheaps Canada's website and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Products and Services

Cheaps Canada provides an online marketplace for electronics and technology products. All product descriptions, prices, and availability are subject to change without notice. We reserve the right to limit quantities and refuse service to anyone.

3. Pricing and Payment

All prices are listed in Canadian Dollars (CAD) and include applicable taxes where required. We accept major credit cards, PayPal, and Interac e-Transfer. Payment is due at the time of purchase.

4. Shipping and Delivery

We offer free standard shipping within Canada on orders over $100. Express shipping options are available for an additional fee. Delivery times are estimates and may vary based on location and product availability.

5. Returns and Exchanges

Items may be returned within 30 days of purchase in original condition and packaging. Some restrictions apply to certain product categories. Return shipping costs are the responsibility of the customer unless the item is defective.

6. Warranty and Support

All products come with manufacturer warranty. Extended warranty options may be available for purchase. Technical support is provided for products purchased through our store.

7. Privacy and Data Protection

We are committed to protecting your privacy. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

8. Limitation of Liability

Cheaps Canada's liability shall not exceed the value of the product purchased. We are not responsible for indirect, incidental, or consequential damages arising from the use of our products or services.

9. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to the website. Continued use of our services constitutes acceptance of modified terms.

10. Contact Information

If you have any questions about these Terms & Conditions, please contact us at legal@cheapscanada.ca or call +1 (416) 555-0123.

Information We Collect

We collect information you provide directly to us, such as when you create an account, make a purchase, or contact us for support. This may include:

• Name, email address, and phone number
• Billing and shipping addresses
• Payment information (processed securely by our payment partners)
• Order history and preferences
• Communication preferences

How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Provide customer service and support
• Send you important account and order updates
• Improve our products and services
• Send promotional communications (with your consent)
• Comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers who assist with order fulfillment and shipping
• Payment processors for secure transaction processing
• Law enforcement when required by applicable law

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes SSL encryption for data transmission and secure storage of sensitive information.

Your Rights

Under Canadian privacy laws, you have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Opt-out of marketing communications
• Data portability where applicable

Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie settings through your browser preferences.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact our Privacy Officer at privacy@cheapscanada.ca or write to us at 123 Tech Street, Toronto, ON M5V 3A8.

Our Return Policy

We want you to be completely satisfied with your purchase. If you're not happy with an item, you can return it within 30 days of delivery for a full refund or exchange.

Return Conditions

To be eligible for a return, items must:

• Be returned within 30 days of delivery
• Be in original, unused condition
• Include original packaging and accessories
• Have proof of purchase

Items We Cannot Accept for Return

• Software that has been opened or downloaded
• Personalized or customized items
• Items damaged by misuse or normal wear
• Gift cards and digital products

How to Return an Item

1. Contact Us: Email support@cheapscanada.ca or call +1 (416) 555-0123
2. Get RMA Number: We'll provide you with a Return Merchandise Authorization number
3. Package Your Item: Include the RMA number and original receipt
4. Ship It Back: Use the prepaid return label we provide
5. Get Your Refund: We'll process your refund within 5-7 business days

Return Shipping

We provide free return shipping labels for defective items or our errors. For other returns, a $15 return shipping fee will be deducted from your refund. Items must be returned using the provided shipping label.

Refund Processing

Once we receive and inspect your return:

• Refunds are processed within 5-7 business days
• Refunds are issued to the original payment method
• You'll receive an email confirmation when processed
• Credit card refunds may take 3-5 additional business days to appear

Exchanges

We offer exchanges for different sizes, colors, or models of the same product category. Exchange requests are subject to product availability and price differences may apply.

Warranty Returns

Defective items within warranty period should be returned to us first. We'll coordinate warranty service with the manufacturer or provide a replacement if available.

Questions?

Our customer service team is here to help with any return questions. Contact us at support@cheapscanada.ca or +1 (416) 555-0123. We're available Monday-Friday 9 AM to 9 PM EST.